Privacy & Compliance
Data Protection
How YES Dental Labs Private Limited collects, processes, andprotects your personal data in accordance with applicable
privacy laws.
Privacy Policy — Our Commitment to Your Privacy
YES Dental Labs Private Limited takes the protection of your personal data seriously. This Data Protection Policy explains what information we collect when you use our website or services, how we use it, and the rights you have regarding your data. We are committed to handling your information responsibly and transparently.
At a Glance — Key Privacy Facts
- Data Controller: YES Dental Labs Private Limited is responsible for all data processing activities on this website.
- No Data Selling: Your data stays private. We never sell, rent, or trade your personal information to third parties for their marketing purposes.
- Privacy Contact: info@yesdentallabs.com. For any privacy-related questions or requests, reach out directly to our data protection contact.
- Full Policy: Below you will find a complete explanation of how and why we process personal data across all touchpoints of our service.
1. Who We Are
The data controller responsible for this website is:
YES Dental Labs Private Limited
Director: Dr. Gagan Syal
Email: info@yesdentallabs.com
Phone / WhatsApp: +91 98809 61096
We may collect the following categories of personal data when you interact with our website or submit a case:
- Contact data: name, email address, phone number, clinic or practice name
- Case data: dental scan files, design specifications, and technical instructions submitted for CAD processing
- Usage data: IP address, browser type, pages visited, and time spent on the website (collected via server logs or analytics tools)
- Communication data: messages sent via the contact form or email correspondence
2. What Data We Collect
We may collect the following categories of personal data when you interact with our website or submit a case:
- Contact data: name, email address, phone number, clinic or practice name
- Case data: dental scan files, design specifications, and technical instructions submitted for CAD processing
- Usage data: IP address, browser type, pages visited, and time spent on the website (collected via server logs or analytics tools)
- Communication data: messages sent via the contact form or email correspondence
3. How We Use Your Data
We process your personal data only for the following purposes:
- To respond to your inquiries and provide customer support
- To process and deliver dental CAD design orders submitted by you
- To maintain records of business transactions and correspondence
- To improve the functionality and content of our website
- To comply with legal obligations applicable to our business
4. Legal Basis for Processing
We process your data based on the following legal grounds:
- Contract performance: processing is necessary to fulfil a service agreement with you
- Legitimate interests: to operate and improve our website and services
- Consent: where you have explicitly provided it (e.g. via the contact form)
- Legal obligation: where required by applicable law
5. Data Sharing & Third Parties
We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be shared only in the following limited circumstances:
- With service providers who assist in operating our website or business (e.g. hosting, email delivery), under strict confidentiality obligations
- Where required by law, court order, or regulatory authority
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable legal obligations. Case files and business records are typically retained for a period of 5 years from the date of last service. Contact and inquiry data is retained for up to 2 years unless an ongoing business relationship exists.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage statistics. These may include technically necessary cookies (required for the website to function) and analytical cookies (to understand how visitors use the site). You may adjust your browser settings to refuse cookies, although this may affect certain site features.
8. International Data Transfers
YES Dental Labs is headquartered in India and serves clients globally. When you submit data from outside India, your information may be transferred to and processed in India. We take appropriate measures to ensure your data is protected to a standard consistent with applicable privacy laws.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure file transfer protocols for case submissions and restricted access to personal data within our organisation.
9. Data Security
Right to Access
You have the right to request a copy of the personal data we hold about you at any time, free of charge.
Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Portability
Where technically feasible, you may request your data in a structured, machine-readable format for transfer to another service provider.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Exercise Your Rights — Contact Our Data Protection Team
To exercise any of your rights or raise a privacy concern, reach out to us directly. We respond to all requests within 30 days.
- Email: info@yesdentallabs.com
- Phone / WhatsApp: +91 98809 61096
- Website: yesdentallabs.com
- Data Controller: YES Dental Labs Private Limited